Technical Support Trainer
Technical Support Trainer
This is a fantastic opportunity to join the UK's fastest growing Technology Academy who are helping shape the future world of technology.
Company Overview:
Corecom Tech Academy, an inclusive and diverse technology academy committed to creating equitable opportunities for those looking to work in tech.
As an SME experiencing rapid growth, we need to expand our training team and are seeking a dynamic and adaptable Technical Support Trainer to join the business. You don't need both training and industry experience, but you do need some experience in either training or industry, and be eager to learn new technical disciplines and then pass on that knowledge to other people.
We are dedicated to empowering individuals with the skills and knowledge needed to excel in the ever-evolving world of technology, and you will be no different! We will give you the support to learn new technology and / or training design and delivery techniques.
Position Overview: As a Support Trainer, you will play a pivotal role in shaping the next generation of tech professionals, across a range of technology, programming languages and roles. You will be responsible for supporting our Lead Trainers in developing and delivering training programs, fostering a collaborative learning environment, and ensuring that our Associates and learners are equipped with the skills demanded by the industry. You will support training, using in-person and remote training sessions, and ongoing support for our Associate Consultants and other learners.
Key Responsibilities:
Curriculum Development: Support in the design and development of the curriculum and comprehensive training materials for various technology-related courses and our internal e-learning platform (Moodle), ensuring relevance to industry trends and demands.
Instructional Delivery: Support Lead Trainers in delivering engaging and informative training sessions, utilising a variety of teaching methodologies.
Technical Expertise: Stay abreast of the latest advancements in technology and integrate relevant updates into training programs.
Assessment and Feedback: Support in the assessment and evaluation of participants' progress, providing constructive feedback for continuous improvement.
Mentorship: Offer guidance and mentorship to Associates, fostering a supportive and collaborative learning community.
Industry Networking: Establish and maintain connections with industry professionals to stay informed about current trends and opportunities for collaboration.
Professional Development: Continuously enhance your own skills and knowledge to ensure the delivery of high-quality and up-to-date training.
Skills and Experience:
- Knowledge of current and emerging technologies, programming languages, and software development methodologies.
- Excellent communication and interpersonal skills.
- Strong organisational and time-management abilities.
- Passion for training and learning, and a commitment to fostering a positive learning environment.
- Preferred but not required: designing and delivering technology-related training programs
- Preferred but not required: industry experience across one or more areas, including Software Development / Programming, Test Engineering, Data Engineering, DevOps, Cloud
What's in it for you?
The opportunity to develop as a trainer and influence future cohorts of Associates careers
Developer new technical skills in evolving and new technology
Joining at a time of substantial growth and investment
We're a business driven by ED&I, we don't just preach it
State of the art offices in Leeds, Newcastle, Manchester Belfast & growing
The opportunity to attend leading tech events
Competitive salary - above the UK Living Wage as part of our commitment to the Living Wage Foundation
25 days holidays, plus bank holidays.
5% matched employer pension contributions.
Access to Mintago, our financial wellbeing partner - Connect with a personal financial advisor for support with planning, mortgages, pension, and more!
Virtual GP and Online Prescriptions - Say goodbye to long NHS wait times! (Your partners/kids can also access this).
Employee Assistance Programme - Including 6 counselling sessions per life event with a BACP-accredited counsellor.
Cycle to work scheme - Purchase a bike through Bike2Work and spread the purchase across 12 months.
Retail discounts - Save at 200+ UK brands, including supermarkets, cinemas, and restaurants.
... and more!
Join us in shaping the future of technology education!
At Corecom Tech Academy, we don't just accept differences, we celebrate them and thrive on them for the benefit of our employees, our clients and our candidates. Internally, we thrive from our differences and want our employees to be proud to be themselves and proud to be CTA. Externally, we utilise those differences to help our clients and candidates strive for a more diverse and inclusive world.
We’re proud to be a 5-star rated company on Google. See what people say about us.
What I wanted from this partnership was to be able to take a step back and free me up to focus on my other responsibilities in addition to recruitment. Working with Corecom alone made everything so straight forward. I wasn’t having to chase up several agencies and there was no duplication of candidates. Tunstall was their no1 focus and I trusted them to deliver, which they did. There was noticeable improvements in CV-to-interview and interview-to-placement ratios which was a real pain point before changing the model on how we worked together. Working on a retained basis gave me confidence that extra effort and resource would be put in to filling the roles.
