Corecom Partner Employer Hub

“I have worked in IT for over 35 years, beginning my career at IBM in the mid 80’s. I started life off as a programmer, but I’ve been a general manager, delivery manager, project manager, programme director and various heads of software development and delivery teams; many varied roles.

I joined Tunstall because it is a socially responsible organisation with great products – they look after vulnerable and elderly people, making sure they can live independent lives, which is fantastic. The organisation itself has got some great technology, some great ideas and lovely people. As Head of TSP Platform, I am responsible for delivering the latest changes and enhancements to the TSP Platform. TSP is our response centre software which has many, many millions of lines of code. I therefore have Software Development teams (in Ridgley and just outside Madrid), a Tech Deck Team, a new Deployment Team and a Firmware Team who report into me. We’ve created a separate deployment team that’s going to be about 16-strong, who will be responsible for helping deployments around the globe.

Our short-term vision is that we want to improve how we adopt and use agile and scrum. We want to get more mechanisms in our build and integration pipelines and be far better at automated testing. Medium term, there’s a lot of exciting stuff we’re looking at around new technologies, using data to be more proactive, rather than responsive, in providing our services. We’d like to start looking at apprenticeships and recruiting graduates in 2021; nurturing local talent once we’ve recruited more experienced developers.

The most appealing things about working at Tunstall is that we have a spacious working environment, we’ve got good kit and interesting projects. We’ve got a fantastic bunch of people, who are very supportive, with a can-do and ‘how do we work together?’ attitude. We work with hardware and firmware, as well as the actual software itself. We are a technology company with colleagues across the globe and a growing and profitable business.”